Mr. Flores formulates the overall framework for Customer Experience across El Triunfo Corporation. He articulates a strategy for integrating customer feedback from multiple sources and following up on this feedback effectively. He orchestrates and manages specific quantitative feedback programs to improve customer loyalty. He understands of Business Process Architecture and how customer feedback and input is part of getting to an optimal process Influence and align cross functional stakeholders to an actionable plan for addressing Voice of the Customer. He communicates results to executives clearly and explore the benefits and drawbacks of alternate approaches as necessary.
We can all get caught up in the day…meetings, calls, texts, emails and the myriad of other workday demands that pile up quickly and can create unwanted stress.
Labor Day is upon us—a popular holiday that is dedicated to the millions of women and men who keep this country going strong. For many, it also means that it’s time to break out the grill for that big end-of-summer celebration. And because most of us aren’t Grill Masters, this is a good time for a refresh on some basic grilling safety tips to keep everyone safe and the party going.
Let’s face it. Kids aren’t cheap, so you have to save money where you can. Back-to-school shopping is a good place to start because costs can add up quickly—especially if you have more than one child. Consider these tips for sending your kids back to school without breaking the bank.